VicsLab.com › Forums › Feedback › Pointing system tracking is not working
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January 7, 2017 at 6:31 am #422258
i always try and see the point system but whenever i go in it redirects me to home page is this a bug?
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January 7, 2017 at 11:31 am #422259
Thank you for letting me know about the issue. Are you using a desktop or mobile device? With the mobile site, it looks like the left drop down menu link doesn’t work. If you go to your profile and then scroll to the right to select “Points History,” it seems to work.
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January 7, 2017 at 11:31 am #422260
Thank you for letting me know about the issue. Are you using a desktop or mobile device? With the mobile site, it looks like the left drop down menu link doesn’t work. If you go to your profile and then scroll to the right to select “Points History,” it seems to work.
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January 7, 2017 at 11:32 am #422261
Thank you for letting me know about the issue. Are you using a desktop or mobile device? With the mobile site, it looks like the left drop down menu link doesn’t work. If you go to your profile and then scroll to the right to select “Points History,” it seems to work.
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January 7, 2017 at 3:56 pm #422270
I am using desktop and the problem is still persistent
this is the link i get once i press track points but it just refreshes my page =/.
i will try this on my phone and see if it works. -
January 7, 2017 at 5:37 pm #422278
I looked into the issue and tried updating the site but the problem still occurs. It looks like it’s isolated to the right drop down menu. I’ll need to enlist technical support for this.
In the meantime, try using the Points History link located on your profile instead of from the drop down menu. On desktop, click the three dots below your profile image for more options and select Points History. On mobile, you can swipe to the left to scroll right and select it.
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January 7, 2017 at 5:37 pm #422279
I looked into the issue and tried updating the site but the problem still occurs. It looks like it’s isolated to the right drop down menu. I’ll need to enlist technical support for this.
In the meantime, try using the Points History link located on your profile instead of from the drop down menu. On desktop, click the three dots below your profile image for more options and select Points History. On mobile, you can swipe to the left to scroll right and select it.
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January 7, 2017 at 5:38 pm #422280
I looked into the issue and tried updating the site but the problem still occurs. It looks like it’s isolated to the right drop down menu. I’ll need to enlist technical support for this.
In the meantime, try using the Points History link located on your profile instead of from the drop down menu. On desktop, click the three dots below your profile image for more options and select Points History. On mobile, you can swipe to the left to scroll right and select it.
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November 1, 2017 at 12:35 pm #430741
Note: This issue has been resolved.
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